Grand Casino Arena is Moving to SeatGeek

We're always looking for ways to improve the guest experience. After evaluating our ticketing needs, we selected SeatGeek as our new ticketing partner because it offers a modern, easy-to-use platform for buying, accessing, managing, transferring, and selling tickets.

SeatGeek will become the official ticketing partner on July 1, 2026. During the transition period, some events, noted below, will continue to be managed through Ticketmaster while all others will be managed through SeatGeek.

If you have tickets for an upcoming event that will be transferred to SeatGeek, we recommend creating or verifying your SeatGeek account using the same email address associated with your Wild and Ticketmaster accounts.

Yes. Tickets purchased through Ticketmaster will automatically transfer to SeatGeek. Your tickets will remain valid, and your seat locations will not change.

Tickets for events occurring before July 1, 2026, will remain accessible through Ticketmaster. Some events, noted below, will continue to be managed through Ticketmaster while all others will be managed through SeatGeek.

Those events are Minnesota TCG Card Show, Lionel Richie and Earth, Wind & Fire, Josh Groban, Alex Warren, Monster Jam, and Modest Premium Automotive Showcase.

Yes. To access tickets that have been transferred to SeatGeek, you'll need a SeatGeek account associated with the same email address used for your original ticket purchase.

We recommend using the same email address associated with your Ticketmaster account. 

For assistance in updating your email, please reach out to SeatGeek's Fan Support at grandcasinoarena@seatgeek.com.

Yes. All previously purchased tickets remain valid.

No. Your existing purchased tickets will automatically transfer to SeatGeek.

No. Your seat locations will remain the same after your tickets are transferred to SeatGeek.

Yes. Once your tickets are available in SeatGeek, you will be able to manage eligible ticket transfers and resale directly through the platform.

Yes. SeatGeek is a trusted ticketing partner used by professional sports teams, entertainment venues, and major events across North America.

Once your tickets are available in SeatGeek, we recommend removing the old Ticketmaster tickets and adding the new SeatGeek tickets to your mobile wallet.

Verify you're logged into SeatGeek using the same email address associated with your original ticket purchase.

If you still cannot locate your tickets, please fill out this assistance form.

Ticket transfer timing may vary by event. We'll send an email when your tickets are available in SeatGeek.

Tickets purchased through authorized resale channels remain valid. Follow the instructions provided regarding ticket transfer and account access.

You can share access to your tickets with friends by starting a Party, or if your tickets are stored in your SeatGeek account, you can send them directly to another person using SeatGeek’s Transfer feature.

This feature moves tickets between SeatGeek accounts only. It does not apply to tickets delivered through third-party mobile transfer platforms (such as Ticketmaster, AXS, or league apps).

See the video and instructions below for how to do this.

Once tickets are sent using the Transfer feature, they are removed from your account and added to the recipient’s SeatGeek account after they accept them.

When sending tickets, you may be asked for the recipient's phone number. This is supported in most countries but not all. Please refer to this article to see a list of countries for which SeatGeek is currently unable to support text messages.